Terms & Conditions
1. Are sold subject to the rules and regulations of the DW Stadium, Wigan Warriors ‘The Club’, the Rugby Football League and any membership scheme operated by the Club from time to time.
2. Valid only if presented complete and not defaced or modified in any way.
3. Issued on condition that it is not re-sold at more than the face value shown. It is a criminal offence to re-sell or offer for sale this ticket in a public place without the written consent of the club. If this ticket is re-sold or transferred without the previous written consent of The Club, it will become void and the holder may be refused entry to or be ejected from the stadium.
4. The Club accepts no responsibility for any seat affected by adverse weather conditions.
5. A small number of seats have restricted views. These seats are clearly indicated during the seat selection process.
6. This ticket is valid for the date shown or any re-arranged date. Refunds will only be allowed if this ticket is returned to the DW Stadium Ticket Office at least 24 hours prior to the advertised kick-off time. All prices include VAT at the current, applicable rate.
7. Turnstiles are normally open 90 minutes before the advertised kick-off. In the interest of their own safety and comfort, ticket holders are requested to be in the
DW Stadium at least 45 minutes prior to kick-off and seated 15 minutes prior to kick-off. In the event of abandonment supporters are strongly advised to retain their stubs and await a press announcement.
SEASON TICKETS & MEMBERSHIPS:
Age Qualifications: To qualify for a concession price you must be equal to the age definitions as stated on 1st February of the relevant year. Juniors must still be in Primary or Secondary education to qualify. Proof of age may be required. Junior definitions relating to group experiences or packages may vary and some restrictions may apply.
Season Ticket Benefits: No cash alternative is available.
Discount on Magic Tickets: Season Ticket holders are entitled to 50% off a daily or weekend ticket at the Magic Weekend. One voucher per Season Ticket or Membership purchased. This voucher must be redeemed at your Club Ticket Office before the specified deadline unless stated otherwise. Offer is subject to availability.
Scrum Ticket Offer: Simply exchange the voucher at the DW Stadium Ticket Office for six match tickets to a home regular season Super League game (excluding St Helens) for just £36. The offer can be redeemed against an adult, concession or junior ticket for the West, East or South Stand (excluding Executive Area seats) but must be exchanged before the day of your chosen game. Only one voucher can be redeemed per seasonal membership holder. No copies or duplicates will be accepted and the promotion is not available in conjunction with any other offer. This offer is not redeemable at wiganwarriors.com E-Tickets.
Exchange scheme: The Season Swap Exchange scheme remains in place for 2019, with fans able to swap tickets for games that they can’t make for additional tickets at other games so they can bring friends, family, work colleagues or neighbours. (A maximum of three games can be swapped and the tickets may not be redeemed against any Wigan v St Helens fixture).
Merchandise Discount: Merchandise offers and discounts will be offered from time-to-time throughout the season and communicated through club channels and/or direct e-mail. These offers is not available on orders via the wiganwarriors.com online store. Warriors World Management reserve the right of refusal.
E&OE on all initiatives, promotions and offers.
SEASON TICKET CONDITIONS OF ISSUE
1. Issue of a Season Ticket
1.1. The issue of a season ticket and subsequent access to the Ground is subject to the Terms and Conditions of Entry.
1.2. Season tickets are for use of the supporters of the Club only. By applying for a season ticket and/or using the same you hereby warrant and represent that you are a supporter of the Club.
2. Admission to the Ground
2.1. Use of a season ticket constitutes acceptance of the Terms and Conditions of Entry.
2.2. A season ticket permits you to occupy at the Match the seat indicated on the season ticket or such other alternative seat of equal price as the Club may, from time to time, allocate to you at its reasonable discretion.
2.3. Nothing in these conditions of issue shall constitute or imply any entitlement to occupy the seat indicated on the season ticket in any subsequent season.
2.4. Save as set out in clause 2.5 below, you shall not bring into (or use within) the stadium any equipment which is capable of recording or transmitting (by digital or other means) any audio, visual or audio-visual material or any information or data in relation to Match or any aspect of it.
2.5. Mobile telephones are permitted within the stadium, provided they are used for personal and private use only.
2.6. Save for official Club merchandise and/or other football related clothing worn in good faith, you shall not bring into, use or display within the stadium any sponsorship, promotional or marketing materials.
2.7. You shall not offer or distribute (either free or for sale by any person) within the Ground any consumer article or commercial product of any nature. For the avoidance of doubt this clause shall not prevent the lawful distribution of text publications in any format which do not infringe clause 2.6 where both the content and the publication are lawful in all respects and do not in the Club’s reasonable opinion constitute a threat to public order.
2.8. The Club reserves the right to refuse admission to, or eject from, the Ground any person who fails to comply the Terms & Conditions of Entry.
3. Use of Season Ticket
3.1. Season tickets are issued for your sole use and you shall not resell, assign or (save as set out in clause 3.2 below) transfer or lend the season ticket or the benefit of it to any other person without prior written consent of the Club. For the avoidance of doubt (and by way of example only) this season ticket may not be offered as a prize in any promotion or competition nor transferred, lent or used for any other commercial purpose, save as expressly authorised by the Club.
3.2. You may only sell or transfer the season ticket to a Guest with the express written consent of the Club given at the Club’s absolute discretion. No such resale or transfer will be permitted except where the same takes place in respect of an individual Match and in consideration or no payment or benefit in excess of the face value of a ticket to that Match and such transfer does not take place during the course of any business or for the purpose of facilitating any third party’s business. Such resale or transfer to any Guest will be subject to terms the Terms and Conditions of Entry which will (save for any rights to transfer under this clause) apply to that Guest as if he/she was the original purchaser of the season ticket (and you must inform the Guest of this).
3.3. The season ticket will remain the property of the Club at all times and must be produced together with evidence of your identity if required to do so by an official, steward or employee of the Club or any police officer. The Club reserves the right to require the immediate return of the season ticket at any time.
3.4. Any season ticket obtained or used in breach of the Terms and Conditions of Entry shall be automatically void and all the rights conferred or evidenced by such season ticket may result in the holder being refused entry to, or ejected from, the Ground in respect of a particular Match and /or the cancellation and withdrawal in accordance with this clause.
3.5. No refund shall be payable to the holder in respect of any unexpired portion of the season ticket. The Club further reserves its right to take any legal action against any person(s) as it sees fit in connection with such matters.
4. Changes to Dates Refunds and Exchanges
4.1. No guarantees can be given by the Club that a Match will take place at a particular time or a particular date or at a particular venue. The Club reserves the right to reschedule any Match without notice and without any liability whatsoever.
4.2. The Club will have no further liability whatsoever, including (but not limited to) any direct or consequential loss or damage, loss of enjoyment or travel cost.
5. Lost or Stolen Season Tickets
5.1. In order to gain admission to the Ground the season ticket must be presented in its entirety at every Match.
5.2. In the event that you forget your season ticket in respect of any individual Match, the Club shall not be obligated to admit you or issue any other form of ticket for that Match. If a Match day duplicate ticket is issued, the Club may require payment of a non- refundable administration charge.
5.3. If in the Club’s opinion, a season ticket is irreparably lost, stolen or destroyed, a duplicate season ticket shall be issued by the Club as soon as reasonable practical after the payment of a non-refundable administration charge. Only one duplicate season ticket will be issued to you per season and you will be required to sign a document confirming that the original season ticket is irreparably lost, stolen destroyed and indemnifying the Club against any direct or indirect consequences of such matter having being falsely represented or stated to the Club.
5.4. Should any season ticket when applied for not arrive in the post after purchase, you will be required to sign a document confirming this and undertaking to immediately return the original season ticket to the Club should it come into your possession at any time. There will be no charge for the issue of a duplicate season ticket in this instance.
6. Change of Address
6.1. If you change your address during the season you must notify the Club as soon as reasonably practical.
7. Cancellation and Withdrawal of Season Ticket
7.1. Without prejudice to any other remedies it may have, the Club shall have the right in the case of any serious or persistent breach of the Terms and Conditions of Entry to cancel your season ticket. In the event of such cancellation no refund will be paid in respect of any unexpired portion of the season ticket. Without prejudice to the general nature of the above the following actions shall constitute serious breach of the Terms & Conditions of Entry:
7.1.1. Smoking in the stadium;
7.1.2. Persistent standing in the seated areas whilst the Match is in progress;
7.1.3. Sale or transfer (save as permitted) of this season ticket to any person;
7.1.4. Deliberate misuse of the season ticket;
7.1.5. The supply of any misleading information in any application;
7.1.6. Persistent swearing during the Match;
7.1.7. The throwing of any object within the Ground without lawful authority or excuse;
7.1.8. The chanting of anything of an indecent or racist nature;
7.1.9. Any misrepresentation in relation to clause1.2;
7.1.10. Breach of the terms of any membership;
7.1.11. Any failure to pay or default of payment in respect of any sums owing to the Club (or any third party) in respect of this season ticket.
7.2. In the event that your season ticket is withdrawn or cancelled the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any Match ticket or season ticket at its discretion.
8. Exclusion of Liability - To the maximum extent permitted by law, the Club hereby excludes any liability for the loss, injury of damage to persons/property in or around the Ground.
9. Governing Law - These conditions of issue shall be governed by and constructed in accordance with the laws of England and Wales. The parties hereby submit to the exclusives jurisdiction of the courts of England and Wales.
10. Definitions - In the Conditions of Issue the following words and phrases shall have the following meanings:
“Conditions of Issue” means these terms and conditions governing the issue and use of a season ticket.
“Ground” means the rugby stadium and all other locations owned, occupied utilises by the Club.
“Ground regulation” means those Ground regulations issued by the Club from time to time that set out terms and conditions are granted entry to the Ground.
“Guest” means a relative, friend, colleague and/or companion to the disabled who would be entitled to purchase a season ticket under the Terms and Conditions of Entry.
“Match” means any RFL Rugby League Match in which the Club participates and that takes place at the Ground during the season.
“Season ticket” means a seasonal membership smartcard (and/or any rights arising out of in or connection with any of the forgoing) for admission to Matches.
“Terms & Conditions of Entry” means each of the rules and regulations of the RFL (Governing Body) Ltd, Rugby Football League Ltd and Super League (Europe) Ltd; the Ground regulations; and the Conditions of Issue.